QPI Privacy Notice

This policy is effective as of July 1, 2024.

This Privacy Notice (this “Notice”) explains how information about you is collected, used and disclosed by Quiet Platforms, Inc. (“Quiet”). Your privacy is important to us. We respect your privacy and comply with all applicable laws and regulations regarding Personal Information we collect about you when you access or use our technology platforms, including this website, and other platforms and sites we own and operate.

In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy notices. After following a link to any third-party content, you should read their posted Privacy Notice information about how they collect and use personal information. This Privacy Notice does not apply to any of your activities after you leave our site.

California, Colorado, Connecticut, Oregon, Texas, Utah, and Virginia Residents – Please see the respective sections below for information about your additional privacy rights.

Collection and Use of Personal Information

Personal Information is any information that identifies, relates to, or describes, directly or indirectly, you as an individual, such as your name, e-mail address, telephone number, and address, and information about how you use a website or online service.

We may collect Personal Information from you when you do any of the following on our Platforms:

  • Use a mobile device or web browser to visit, register, or access our Platform content
  • Interact with us via email, social media, or on any similar technologies
  • Consent to receive marketing or other communications
  • Participate in market research
  • Mention us on social media
  • Contact or visit our Customer Service Department, or otherwise contact us or one of our service providers with a comment, question or complaint.

Information We Collect: Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.

  • Personal Information: We may ask for personal information which may include one or more of the following:
    • Name
    • Email
    • Telephone Number
  • Device Data: When you visit our website or interact with our services via our Platforms, we may automatically collect data about your device, such as:
    • Device Type
    • Operating System
    • Device settings
    • Geolocation data
      • Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Sharing and Disclosure of Personal Information

We may disclose Personal Information to:

  • A parent, subsidiary, or affiliate of our company
  • Third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms
  • Our employees, contractors, and/or related entities
  • Our existing or potential agents or business partners
  • Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
  • Third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you
  • Third parties to collect and process data

We may collect, hold, use, and disclose information for the following purposes, and Personal Information will not be further processed in a manner that is incompatible with these purposes:

  • to provide you with our platform’s core features and services
  • to contact and communicate with you
  • for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms

Please be aware that we may combine information we collect about you with general information or research data we receive from our service providers or other trusted sources.

Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this Privacy Notice. You retain the right to request details of any personal information we hold about you.

If we receive personal information about you from a third party, we will protect it as set out in this Privacy Notice. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this Privacy Notice. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your Personal Information when we have a legitimate reason for doing so. In which instance, we only collect Personal Information that is reasonably necessary to provide our services to you or with your consent.

Security of Your Personal Information

We implement and maintain reasonable security practices and procedures appropriate to the nature of the information we maintain, including appropriate technical, administrative, and physical procedures to prevent loss, misuse, or alteration of your information on and offline. If you maintain a login to our systems, it is your responsibility to select a strong password, not reuse or share your password, and alert us if you have any concerns about unauthorized use of your account. We encourage you to use complex passwords and to change them regularly.

Information Retention

We keep the categories of Personal Information described above for as long as is necessary for the purposes described in this Notice or otherwise authorized by law. This time period may depend on what we are using your information for, in accordance with this Privacy Notice. If your Personal Information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

Privacy of Children

We do not target any of our products or services directly at children under the age of 13, and we do not knowingly collect Personal Information about children under 13. If you learn that your child has provided us with Personal Information without your consent, you may alert us at privacy@quietplatforms.com. If we learn that we have collected any Personal Information from children under 13, we will promptly take steps to delete such information.

 

Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

Functional and required cookies

We use some necessary cookies so you can navigate and use key features on our site. These cookies vary from site to site depending on the features it uses. For example, functional and required cookies help these features work.

Targeted Advertising/Analytics

We use analytic tools (such as Google Analytics) and ad network providers to help analyze the usage of and present ads on the Platforms, third-party mobile applications, or other sites, as well as other service providers to provide analytics services. You can find out how Google Analytics uses data here and how to opt out of Google Analytics here. For more information on how Google uses data when you use our websites, click here.

These entities may use cookies, web beacons and other technologies to collect information about your use of our Platforms, such as personal identifiers (your IP address), device characteristics (web browser, mobile network information) and usage activity (such as pages viewed, time spent on pages, links clicked and conversion information). This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content personalized to your interests and better understand your online or offline activity. For example, you may see advertisements for Quiet on third party sites after you have visited Quiet’s website.

Many advertising and analytics providers are members of associations, which provide a simple way to opt out of analytics and ad targeting, which you can access at:

Do Not Track. Some browsers have incorporated “Do Not Track” (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not a common understanding of how to interpret the DNT signal, our websites may not respond to browser DNT signals.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes

We may update this Notice from time to time. If we make changes, we will notify you by revising the date at the top of the Notice. We encourage you to review this Notice whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.

CATEGORIES OF PERSONAL INFORMATION EXAMPLES BUSINESS PURPOSES FOR COLLECTION, USE, AND DISCLOSURE TYPES OF VENDORS OR THIRD PARTIES WITH WHOM THIS PERSONAL INFORMATION IS SHARED, SOLD, OR DISCLOSED
Unique Identifiers Real name, alias, address, unique personal identifier, online identifier, IP address, email address, account name
  • Provide information, products and services
  • Security, credit or fraud prevention
  • Provide customer service and assess satisfaction
  • Personalize customer experience
  • Improve products and services
  • Auditing an interaction
  • Improve marketing and customer communications
  • Comply with legal requirements
Disclosed
  • Service Providers
  • Contractors
  • Affiliates
Shared or Sold
  • Online advertising partners
  • Analytics providers
  • Vendors
  • Business partners
Contact and Financial Information Name, address, telephone, email, credit card number, debit card number, or any other financial information
  • Complete transactions
  • Other services and discounts
  • Process claims
  • Prevent fraud
  • Track purchase history
Disclosed
  • Card processor and Service Providers
  • Contractors
  • Vendors
  • Gift card provider
Shared or Sold
  • None
Characteristics of Protected Classifications Name, address, telephone, email, credit card number, debit card number, or any other financial information
  • Provide you with goods and services
  • Invite participation in surveys and feedback
  • Customer service communications
  • Improve promotions
  • Verify or maintain the quality or safety of a service or device
Disclosed
  • Service Providers
  • Contractors
  Shared or Sold
  • Business partners
  • Marketing providers
  • Analytics providers
  • Social media
  • Affiliates
  • Vendors
Commercial Information Records of products or services purchased, or considered, or other purchasing or consuming histories or tendencies, derived data
  • Provide you with goods and services
  • Invite participation in surveys and feedback
  • Customer service communications
  • Improve promotions
  • Verify or maintain the quality or safety of a service or device
Disclosed
  • Service Providers
  • Contractors
  Shared or Sold
  • Business partners
  • Marketing providers
  • Analytics providers
  • Social media
  • Affiliates
  • Vendors
Internet or Other Electronic Activity Browsing history, search history, and information regarding a consumer’s interaction with an internet website application, or advertisement, derived data
  • Provide you with information, goods and services
  • Security, credit or fraud prevention
  • Invite participation in surveys and feedback
  • Customer service communications
  • Improve promotions
  • To monitor click through rate
Disclosed
  • Service Providers
  • Contractors
Shared or Sold
  • Business partners
  • Marketing providers
  • Analytics providers
  • Social media
Geolocation Data Device location
  • Provide you with goods and services
  • Customer service communications
  • Improve promotions
Disclosed:
  • Service Providers
Shared or Sold:
  • Business partners
  • Marketing providers
  • Analytics providers
  • Social media
Inferences Drawn from Other Categories to Create a Profile Profile reflecting preferences, characteristics, derived data
  • Provide you with goods and services
  • Customer service communications
  • Improve promotions
Disclosed
  • Service Providers
  Shared or Sold
  • Business partners
  • Marketing providers
  • Analytics providers
  • Social media
  • Affiliates
  • Online advertising partners

CATEGORIES OF SOURCES FROM WHICH QUIET HAS COLLECTED PERSONAL INFORMATION

  • Directly from you
  • Your browser or device
  • Quiet subsidiaries
  • Our business partners and affiliates
  • Third parties you direct to us share information with us
  • Information generated or derived from your online browsing and usage activity
  • Social networks

CATEGORIES OF RECIPIENTS TO WHOM PERSONAL INFORMATION IS DISCLOSED FOR BUSINESS PURPOSES

Quiet shares personal information with service providers and governmental authorities and permits our service providers to collect personal information directly from visitors and customers when providing services to Quiet. We do not disclose personal information to service providers that do not agree to acceptable data protection agreement terms.

We provide the categories of personal information listed above to service providers for the following purposes: payment processing, customer service, advertising and marketing, email services, mail services, data analytics, shipping, warehousing, services, legal and advisory, computer and data infrastructure, telecommunications, auditing, and building products and services for us.

SHARING AND SELLING OF PERSONAL INFORMATION

We do not currently and will not sell your Personal Information (as selling is defined under the CCPA).

We may “Share” your Personal Information for Targeted Advertising. You have the right to opt-out of the Processing of your Personal Data for Targeted Advertising, through our web form or email us at privacy@quietplatforms.com.

CALIFORNIA CONSUMER RIGHTS

Under the California Consumer Privacy Act found at California Civil Code § 1798.100 et seq. and its implementing regulations (the “CCPA”), California Consumers have the right to request:

  • The deletion of the Personal Information (as defined in the CCPA) we have about them;
  • The correction of inaccurate Personal Information we have about them;
  • To Know and Access your Personal Information, including information about (1) the categories of Personal Information collected, sold, shared with third parties, or disclosed by us; (2) purposes for which categories of Personal Information are collected, sold or shared with third parties by us; (3) categories of sources from which we collect Personal Information; (4) categories of third parties with whom we disclosed Personal Information; and (5) specific pieces of Personal Information we have collected about them;
  • The opt-out of the “sale” or “sharing” of Personal Information: California consumers have the right to opt out of the “selling” and “sharing” of their Personal Information, and can do so by filling out our web form or email us at privacy@quietplatforms.com.

California consumers also have the right not to receive discriminatory treatment if they exercise the rights listed above. When you make a request, we may require that you provide information and follow procedures to verify the request before responding to it. The verification steps we take may differ depending on the request you make. We will match the information that you provide in your request (including your email and physical address) to information we already have on file to verify your identity. If we are able to verify your identity, we will begin to process it. If we cannot verify your identity, we may ask you for additional information to help us verify your request. If we still cannot verify your identity, we will notify you with further explanation.

We will respond to your request within the 45-day time period required by applicable law. We reserve the right to extend that time to 90 days in order to complete your request. However, we may not always be able to fully comply with your request, and we will notify you in that event. To make requests, California consumers may contact us through our web form or email us at privacy@quietplatforms.com. Consumers will be required to submit their name, email address, and request-related information. We may also ask you to confirm information such as your order history or account settings so that we may verify the request. Please provide as much of the requested information as possible to help us verify your identity. We will use information received in a request only for the purposes of responding to your request.

The CCPA permits California consumers to use an authorized agent to make privacy rights requests. We require the authorized agent to provide us with proof of the California consumer’s written permission (for example, a signed document addressing this topic or a power of attorney) that shows the authorized agent has the authority to submit a request for the California consumer. An authorized agency must follow the process described above to make a request, and we will additionally require you and your authorized agent to verify his/her own identity. Additionally, we may confirm the agent’s authority with the California consumer about whom the request was made. 

GLOBAL PRIVACY CONTROL

You may opt out of the sharing of your Personal Information through an opt-out preference signal setting in your browser. In order to process your request through an opt-out preference signal, you must use a browser supporting the preference signal. Please note that the GPC signal will only apply to the device and browser you are currently using, and any other devices or browsers where you have logged in. If you choose to use an opt-out preference signal, you will need to turn it on for each browser and each device you use.

Additionally, if you clear cookies from your browser after submitting an opt-out request, you will clear the cookie we used to honor your request. For this reason, you will have to submit a new opt-out request.

Please also note that you may also need to submit a request via the “Do Not Sell or Share My Personal Information” link in order to properly identify you and opt-out of the sale or share with Data Cooperatives.

DE-IDENTIFIED INFORMATION

Where we maintain or use de-identified information, we will continue to maintain and use the de-identified information only in a de-identified fashion and will not attempt to re-identify the information.

INFORMATION RETENTION

Please refer to the “Information Retention” of the Notice, above.

CALIFORNIA PRIVACY RIGHTS – CALIFORNIA MINORS

Quiet Platforms and our controlled digital properties that link to this Policy (collectively, our “Platforms”) are “general audience” websites and not directed toward children.

Certain areas of our Platforms may contain interactive features that allow registered users to post content or information (the “Interactive Services”). If any of our Interactive Services are either: (1) directed toward California residents under the age of eighteen (18); or (2) if Quiet has actual knowledge that a registered user of the Interactive Services is a California resident under the age of eighteen (18), Quiet will permit such registered user to remove (if applicable) or request that Quiet remove or anonymize such content or information as posted by the registered user, to the extent required by California Business and Professions Code § 22581.

If you are under the age of eighteen (18) and would like to request the removal or anonymization of content or information you have posted on or to our Interactive Services, please send your request to privacy@quietplatforms.com

CALIFORNIA SHINE THE LIGHT

California Shine the Light under California Civil Code §1798.83. California law permits customers in California to request certain details about how their personal information is shared with third parties, and in some cases affiliates, if personal information is shared for those third parties’ or affiliates’ own direct marketing purposes. We do not share personal information with third parties or affiliates for those third parties’ or affiliates’ own direct marketing purposes. Californians may request information about our compliance with this law by contacting us at privacy@quietplatforms.com. Please allow 30 days for a response.

ADDITIONAL RIGHTS AND PROVISIONS FOR COLORADO, CONNECTICUT, OREGON, TEXAS, UTAH, VIRGINIA RESIDENTS

This section applies to Colorado, Connecticut, Oregon, Texas, Utah and Virginia Consumers as defined by the Connecticut Data Privacy Act (“CTDPA”), Colorado Privacy Act (“CPA”), Oregon Consumer Data Privacy Act (“OCPA”), Texas Data Privacy and Security Act (“TDPSA”), Utah Consumer Privacy Act (“UCPA“) and Virginia Consumer Data Protection Act (“VCDPA”) that use our Platforms. Capitalized terms defined in the CTDPA, CPA, OCPA, TDPSA, UCPA and VCDPA that are used in this section shall have the same meaning as in the CTDPA, CPA, OCPA, TDPSA, UCPA and VCDPA.

This section describes our collection, use, and disclosure of Personal Data. You can learn more about the Personal Data we process and the purpose for processing such Personal Data in the “Collection and Use of Personal Information” section above. You can also learn more about our disclosure of Personal Data and the categories of third parties we disclose Personal Data to in the “Sharing and Disclosure of Information” section above. To view the categories and the purposes of how Quiet processes Personal Data please see the “Additional Rights and Provisions for California, Colorado, Connecticut, Oregon, Texas, Utah, and Virginia residents” section.

Quiet does not use or disclose sensitive Personal Data of consumers for purposes other than those identified in the CTDPA, CPA, OCPA, TDPSA, UCPA and VCDPA. We may Process your Personal Data for a Sale or Targeted Advertising. You have the right to opt-out of the Processing of your Personal Data for a Sale or Targeted Advertising, as described below.

If you are a Colorado, Connecticut, Oregon, Texas, Utah or Virginia Consumer, subject to certain conditions and restrictions set out in the CTDPA, CPA, OCPA, TDPSA, UCPA, VCDPA and other applicable laws, you have the following rights with regard to your Personal Data:

  1. Right to Access. You have the right to know the Personal Data that we may hold about you and access such Personal Data. If you live in Oregon, you also have a right to request a list of specific third parties to which Quiet has disclosed your personal data. If you live in Oregon, you also have a right to request a list of specific third parties to which Quiet has disclosed your Personal Data.
  2. Right to Correct. You have the right to request that we correct inaccuracies in your Personal Information. 
  3. Right to Delete. You have the right to request that we delete Personal Information that we have collected from or obtained about you.  
  4. Right to Opt-Out of Sales. You have the right to opt-out of the Sale of Personal Information. You can opt-out of the Sale of your Personal Information by submitting a request to us as set forth below. 
  5. Right to Opt-Out of Targeted Advertising. You may request that we stop disclosures of your Personal Information for Targeted Advertising by following the instructions in the “Targeted Advertising/Analytics” section above. You can opt out of other types of Targeted Advertising by submitting a request to us as set forth below.
  6. Right to Opt-Out of Profiling. You have the right to opt-out of our processing of Personal Information for the purposes of profiling. Our profiling does not result in decisions that produce legal or similarly significant effects and therefore, we do not offer a way for you to submit such a request. 
  7. Right to Appeal. If you are unsatisfied with our actions related to the exercise of one of your privacy rights above, you may appeal our decision. 

Consumers may submit their Data Subject Access Requests via our web form or email us at privacy@quietplatforms.com. Consumers may also opt-out of Sales and Targeted Advertising via a GPC browser signal. Please note that, depending on the nature of your request, you may be asked to provide information to verify your identity before your request can be processed. We will confirm receipt of your request and respond to your request as soon as we reasonably can and no later than legally required.

You may exercise your privacy rights under the CTDPA, CPA, OCPA, TDPSA, UCPA and VCDPA no more than twice in a 12-month period. If you choose to exercise any of the privacy rights described above, you will not receive discriminatory treatment from us.

If you make a privacy rights request, we will retain the Personal Data provided to us to fulfill your request for our record keeping purposes.

DE-IDENTIFIED INFORMATION

Where we maintain or use de-identified information, we will continue to maintain and use the de-identified information only in a de-identified fashion and will not attempt to re-identify the information.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Quiet Platforms
Attention: Privacy
64 Jackson Rd.
Devens, MA, 01434
Tel: (978) 391-4259
Email: privacy@quietplatforms.com

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